Customer Service Representative

Company: Raymond Smith-Farmers Insurance Agency
Location: Chandler
Posted on: February 16, 2026

Job Description:

Job Description Job Description Job Title: Customer Service Representative Company: Farmers Insurance Raymond Smith Agency Employment Type: Full-Time Location: Chandler Ok. Farmers Insurance is seeking a motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be the first point of contact for clients, providing exceptional service and support for insurance-related inquiries. Ensure customer satisfaction by providing solutions and follow-up when needed. Comfortable working in a fast-paced, customer-focused environment. Basic computer skills and ability to learn internal systems quickly. Benefits Paid Time Off (PTO) Retirement Plan Opportunities for growth and advancement Supportive team environment Benefits Paid Time Off (PTO) Health Insurance Retirement Plan Responsibilities Responsibilities: Respond to customer inquiries via phone, email, or in person in a professional and timely manner Assist clients with policy information, billing questions, claims processes, and updates Maintain accurate and detailed records of customer interactions. Work collaboratively with agents and team members to resolve customer concerns. Ensure customer satisfaction by providing solutions and follow-up when needed. Stay informed about company products, policies, and procedures, excellent and interpersonal skills. Strong problem-solving ability and attention to detail. Comfortable working in a fast-paced, customer-focused environment. Basic computer skills and ability to learn internal systems quickly. Previous customer service or insurance experience is a plus, but not required. Why Join Farmers Insurance? Be part of a trusted brand with a reputation for excellence Opportunities for growth and advancement. Requirements Preferred: Previous customer service or insurance experience is a plus, but not required Why Join Farmers Insurance? Be part of a trusted brand with a reputation for excellence Opportunities for growth and advancement. High School Diploma or equivalent required.

Keywords: Raymond Smith-Farmers Insurance Agency, Lawton , Customer Service Representative, Customer Service & Call Center , Chandler, Oklahoma