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Account Manager

Company: Wallace Management Co.
Location: Duncan
Posted on: November 26, 2022

Job Description:

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

*Empire Finance*, a Wallace Management Company, is looking for a friendly and outgoing *Account Manager* who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branch locations in 7 states- and growing! We have been in the small consumer loan business since 1980.

*Why Empire Finance?*
* Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
* 401(k) plan including company match
* Paid holidays and vacation time
* Monthly bonus opportunities

*Account Manager Responsibilities Include: *
* Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
* Preparing loan documents and managing the application process
* Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
* Contacting customers to help them get back on track if they have overdue payments
* Partnering with Management to maintain branch operating standards and grow the business

*The ideal candidate for the Account Manager role will have: *
* Stable work history (more than one year in previous customer service representative, sales representative, or related position preferred)
* Previous sales or collections experience is preferred
* Experience with CRM software and Microsoft Office
* Excellent listening and communication skills (both verbal and written)
* A passion for delivering client-focused solutions to customer needs
* High school diploma or its equivalent

*This position may require occasional travel.*

Job Type: Full-time

Pay: $11.54 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Duncan, OK: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location%58047475%

Keywords: Wallace Management Co., Lawton , Account Manager, Executive , Duncan, Oklahoma

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