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Shift Leader

Company: Buffalo Wild Wings
Location: Lawton
Posted on: September 21, 2022

Job Description:

POSITION SUMMARY: In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.KEY RESPONSIBILITIES:Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and trainingSupport appropriate personnel policies, labor laws and safety proceduresEnsure all security procedures are executed (safe procedures, open/close procedures etc.)Transition into opening/closing dutiesMake guests really happy by providing great guest serviceResolve guest complaints/issuesLead team members to open, transition, and close shifts Manage and organize the line and delegate duties to team membersKnow and uphold standards for product qualityWork the line as neededExecute and support all food safety requirements and practiceControl food costs, labor, waste, and cash on the shiftCount cash drawers and follow proper daily cash handling proceduresQUALIFICATIONS/SKILLS:Great communication skills to communicate effectively with guests and co-workers; bi-lingual skills a plusMust have a positive attitude and ethics which support our values and cultureMust be a strong team playerAbility to train and coach othersnull

Keywords: Buffalo Wild Wings, Lawton , Shift Leader, Hospitality & Tourism , Lawton, Oklahoma

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