LawtonRecruiter Since 2001
the smart solution for Lawton jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Lawton
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Lawton , Virtual Experienced Tax Associate, Other , Lawton, Oklahoma

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Telecommute Digital Strategist
Description: A technology company is in need of a Telecommute Digital Strategist.Core Responsibilities Include: Following
Company: VirtualVocations
Location: Oklahoma City
Posted on: 09/23/2020

Diesel Mechanic
Description: Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include (more...)
Company: Rush Enterprises
Location: Oklahoma City
Posted on: 09/23/2020

Systems Engineer
Description: Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. (more...)
Company: Boeing
Location: Oklahoma City
Posted on: 09/23/2020


Telecommute SEO Strategist
Description: A travel website is in need of a Telecommute SEO Strategist.Core
Company: VirtualVocations
Location: Oklahoma City
Posted on: 09/23/2020

Intuit: Tax Expert I
Description: OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance (more...)
Company: Intuit
Location: Oklahoma City
Posted on: 09/23/2020

Boeing: Senior Project Engineer
Description: The Boeing Defense, Space amp Security BDS organization is seeking SeniorProject Engineers to support the OKC Aircraft Modernization and Modification Structures/Air Vehicle Programs located in Oklahoma (more...)
Company: Boeing
Location: Oklahoma City
Posted on: 09/23/2020

Patient Administration Specialist
Description: It takes a highly organized and efficient professional to manage day-to-day operations in military medical facilities. As a Patient Administration Specialist for the Army National Guard, you will supervise (more...)
Company: Army National Guard
Location: Oklahoma City
Posted on: 09/23/2020

AEW&C System Architect Level 5
Description: Boeing Defense, Space Security is seeking a System Architect Customer Engineer Level5 to support Boeing Defense and Space, AEW C team. This position is located in Oklahoma City, Oklahoma. br (more...)
Company: Boeing
Location: Oklahoma City
Posted on: 09/23/2020

Lead Experience Designer
Description: Lead Experience DesignerJob Category: User Experience/DesignLocation: US - Alabama - Remote - US - California - Remote - US - Colorado - Remote - US - Connecticut - Remote - US - DC - Remote - US - Delaware (more...)
Company: Pegasystems, Inc.
Location: Oklahoma City
Posted on: 09/23/2020

LPN (Home Health)
Description: Company Overview Alliance Oklahoma Home Health is hiring for a PRN LPN The Licensed Practical Nurse LPN in Home Health is responsible for providing quality patient care and performing technical (more...)
Company: LHC Group
Location: Oklahoma City
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Oklahoma jobs by following @recnetOK on Twitter!

Lawton RSS job feeds