Guest Service Rep/Beverage Server (23726)
Company: Comanche Nation Casinos
Posted on: May 3, 2021
SCOPE OF POSITION:
The GSR is responsible for the efficient operation of all slot
machines and operating procedures for Comanche Nation
Entertainment. The GSR's performance is necessary for the casino to
reach its full potential in providing a superior entertainment
experience for its guests.
DUTIES AND RESPONSIBILITIES:
The following are major duties and are not intended to be all
inclusive or restrictive.
- Provides directions, assistance, and/or information to ensure
- Troubleshoots, repairs and performs maintenance on slot
- Stocks slot machine with ticket printer paper.
- Participates in slot machine moves.
- Makes change and pays out jackpots.
- Accurately fills out required documentation and/or logs.
- Fosters and maintains a positive attitude towards the staff,
management, and guests.
- Attends and satisfactorily completes all training as assigned
by the GSR Supervisor.
- Performs other duties as assigned.
PHYSICAL & ENVIRONMENTAL DEMANDS:
The GSR regularly communicates and exchanges information with
coworkers and guests. The GSR is required to remain stationary as
well as move about the casino floor more than 50 percent of their
shift. The GSR must be able to position one's self to inspect,
troubleshoot, fix, and maintain gaming machines. The GSR
occasionally moves gaming machines and equipment weighing up to 50
lbs. or more. Work is performed throughout all areas of the
facility where the noise level varies from quiet to loud depending
upon business. The GSR must be able and willing to work evenings,
weekends, and holidays and in a smoke-filled environment. The
workplace is also under constant surveillance both inside and
outside the facility.
The GSR may be exposed to the risks associated in attempting to
resolve contentious issues with difficult guests and staff
Reasonable accommodations may be made to enable individuals with
disabilities to perform the major duties and essential functions of
I have read this position description and certify that I can
perform the duties and responsibilities, with or without an
accommodation, and understand and accept the physical and
EDUCATION AND/OR EXPERIENCE:
High School Diploma/GED. Preferred at least six (6) months of
Keywords: Comanche Nation Casinos, Lawton , Guest Service Rep/Beverage Server (23726), Other , Walters, Oklahoma
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