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Aftermarket Technical Sales

Company: SFK INc
Location: Hobart
Posted on: June 7, 2021

Job Description:

Aftermarket Technical Sales

Reports to: Regional Sales Director

Location: OK, Southern KS, NW AR

Job Summary

The Aftermarket Technical Sales role is accountable for consistent and sustainable sales growth; engaging SKF Authorized Distributors, Channel Partners and End Users with a focus deepening and expanding the customer relationship.

Reporting to a Regional Sales Director, this highly technical role is responsible securing SKF's position with customers on new products and applications, executing a flawless customer experience and will function as the primary technical resource for distributor and end-users in a defined sales area.

This role will support a territory that encompasses Oklahoma, Southern Kansas, and Northwest Arkansas. The ideal candidate will be located within this geographic area.

Main Responsibilities

  • Deliver consistent year-over-year sustainable profit growth within the assigned portfolio of business
  • Short and long-term strategic goals are met through actively managing daily engagement of SKF Authorized Distributors, Channel Partners and end-users; driving sales growth through product expansion, REP business, relationship building and flawless customer experience.

  • Build, deepen and sustain customer relationships
  • Enhance, broaden, and deepen key customer relationships that ultimately leads to business growth through proactive, consistent customer connection
  • Consultative and collaborative approach with customers, their sales teams and engineers to clearly understand customer requirements, assess equipment needs and determine system requirements to provide sales support while enhancing the customer experience
  • Recommend improved materials or machinery emphasizing the benefits of lower cost or increased production
  • Recognized by customers as trusted advisor; helping them to achieve their KPI's

  • Provide strong technical support to distributor and end-user accounts
  • Recognized and motivated as the preferred technical partner for distributors and end-user customers in a defined sales area
  • Fully proficient in providing technical support surrounding basic/intermediate level questions; relying on Application Engineers for higher-level, SME support
  • Proactively perform application reviews for new opportunities to discover and recommend the optimum SKF solution
  • Troubleshoot existing applications, perform visual analysis as part of an RCFA and define upgrade options
  • Assess competitive share-shift opportunities and define/promote an SKF alternative

  • Effective and strong business management practices
  • Proactively document sales opportunities in C4C based sales funnel that align with SKF defined strategies of product expansion, REP offers and existing customer account management
  • Actively manage C4C sales funnel for growth and retention opportunities with potential to grow the business
  • Maintain and establish technical contacts to generate opportunities in the defined sales area
  • Develops and execute cross-functional go-to-market (GTM) strategy with internal and external stakeholders

  • Strong customer account management practices
  • Successfully manage end customers with opportunity-based sales plan designed to protect existing businesses, expand product sales and drive REP business
  • Employ Sales Excellence process in offer development and insight presentations to move opportunities through the sales funnel
  • Plan and modify products to meet customer needs
  • Secure growth and retention orders; ensure timely delivery

Job Requirements

  • Bachelor's Degree or equivalent industry experience
  • Minimum 5 years sales experience
  • Strong commercial and technical/mechanical aptitude
  • General industry knowledge with strong ability to communicate technical details
  • Ability to answer technical questions utilizing published information catalogs for bearings, seals and maintenance products related, but not limited to:
  • Nomenclature and design features
  • Shaft and Housing Fits
  • Basic maintenance recommendations

  • Perform competitor product interchanges for catalog items
  • Ability to succeed within SKF Sales Excellence process and insight selling knowledge
  • Provide training and hands-on demonstrations of bearings, seals, and maintenance products
  • Knowledge of lubrication methods and practices including performing assessments and providing recommendations
  • Knowledge of bearing failures and causes; providing hands-on failure analysis and recommendations
  • Ability to troubleshoot applications and articulate advanced problems to Application Engineers as needed
  • Ability to inspect bearings and conclude to scrap, reuse or rework
  • Strong situational awareness; adept at managing complex organizations and situations
  • Effectively utilize SKF technology/tools - C4C, Illuminate, Microsoft Suite, PTPlace, DeliveryData.net, SKFiOS, Android Applications and Coresus
  • Proficient knowledge in sales plan development/execution, funnel management, external/internal customer follow up
  • Strong knowledge of distributor management - profit and loss statements, margin and mark ups, competitive rebates, returns, shipping and logistics, terms and conditions, digital transactions (EDI, PTPlace, portals, etc.)
  • Exceptional organizational, time management and sales planning skills
  • Purposeful action taker with strong ability to make sound judgements and good business sense
  • Entrepreneurial spirit; self-motivated and driven to win
  • Eagerness to constantly learn new products, applications and business models
  • Willingness and ability to travel 40-50% of the time domestically

Key Competencies

  • Ability to communicate effectively (verbal, written, presentation)
  • Demonstrate self-management, time management, and process management skills
  • Demonstrate strong technical aptitude, problem solving and analytical skills
  • Ability to influence others (negotiating skills, persuasiveness, and tenacity to follow up)
  • Demonstrate project management skills; adept to working with all levels of an organization
  • Ability to develop positive and lasting relationships with internal and external customers
  • Demonstrate understanding and ability to communicate technical information
  • Demonstrate sales skills (effective questioning, active listening, consultation)
  • Ability to prioritize technical support resources based on retention and/or customer growth value
  • Proficient knowledge of full SKF enterprise product offering;
  • Ability to identify opportunity; develop and execute winning strategy
  • Demonstrate ability to use tools/resources to improve efficiency, handle customer needs, reduce costs

About SKF

SKF's mission is to be the undisputed leader in the bearing business. SKF offers solutions around the rotating shaft, including bearings, seals, lubrication management, condition monitoring and maintenance services. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in SEK is around 85 billion and the number of employees are 45,000. www.skf.com

What You'll Love About SKF:

Rest and Relaxation. Enjoy a robust PTO policy and 13 paid holidays!

Work/Life Balance. A possibility for flexibility and an opportunity for occasional remote work.

Health and Wellness Benefits. SKF cares about the wellbeing of our employees. Many options for best in class medical and dental plans to fit your needs; a wellness plan that includes biometric screening and health risk assessment for you and your spouse and incentives for healthy living!

Invest in your Future. SKF offers amazing retirement options! Participate in our 401K program that boasts a 100% match up to 5% of your elected contribution (100% Vested). And regardless of your participation, SKF automatically contributes 5% into your account per pay period (3 Years Vesting).

Much more! Growth opportunities, tuition reimbursement, voluntary critical illness coverage, voluntary legal plan, employee assistance program, life insurance, vehicle discount programs, mobile phone discounts, and with so many benefits to working for SKF, we could not name them all!

EOE M/F/D/V

About SKF

SKF's mission is to be the undisputed leader in the bearing business. SKF offers solutions around the rotating shaft, including bearings, seals, lubrication management, condition monitoring and maintenance services. SKF is represented in more than 130 countries and has around 17,000 distributor locations worldwide. Annual sales in SEK is around 75 billion and the number of employees ca 41,000.

Nearest Major Market: Oklahoma City

Nearest Secondary Market: Oklahoma

Keywords: SFK INc, Lawton , Aftermarket Technical Sales, Other , Hobart, Oklahoma

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