Sales Associate
Company: Hot Topic, Inc.
Location: Lawton
Posted on: January 15, 2023
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Job Description:
Join the loudest store in the mall! We're looking for music and
pop culture fanatics to help create the best experience for our
customers. As a Hot Topic Sales Associate, you'll be a huge part of
our success by providing the best customer service, ensuring that
fellow fans can get their hands on the merch they love. You'll
share your fandom knowledge, stock and replenish products, and help
merchandise the store in a visually appealing way, all while being
hyper-focused on the in-store experience.
WHAT YOU'LL DO
* Provide an amazing shopping experience that will encourage
customers to return. They'll be impressed by your product
knowledge, customer experience skills, and use of the Force
* Cover the sales floor zone and ensure that assigned areas are up
to visual standards
* Work the register - you'll use your fandom knowledge to process
sales transactions and drive add-on sales using additional benefits
such as BOPIS and curbside pickup Assist with planogram changes
including store map, wall, fixture, & merchandising mix
* Let your voice be heard! You'll communicate fashion & music trend
information to management and respective HQ partners
* While we welcome wizards, we don't like it when spells are
stolen. You'll work with Store Management to ensure there's no
misuse of spells and wizardry around theft
* Support the maintenance of the mother ship; you'll help keep the
stock room organized and the store tidy
* Smells like Team Spirit you love communicating and working as a
team to get the job done
* Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
* Previous experience working in a retail environment. If you love
music and pop culture, you're in the right place!
* Superpowers in providing customer service and selling
* You'll have to be at least 16 years of age to join the fandom
force
* Avenger-like collaboration and communication skills
* The usual retail stuff (with or without reasonable
accommodation): able to navigate your way around the store,
merchandise product utilizing approved store equipment, and pack
and unpack boxes of awesome merch that may weigh up to 50
pounds
Keywords: Hot Topic, Inc., Lawton , Sales Associate, Other , Lawton, Oklahoma
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here to apply!
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