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PSR Full Time Days

Company: Southwestern Physician Practice Services
Location: Lawton
Posted on: January 22, 2023

Job Description:


The Patient Service Representative will provide services, timely and efficiently, at appropriate levels to all patients and in all settings served by the department. - The PSR will also perform tasks and duties as outlined in the Department's Policy and Procedure Manual: will assist in assigned administrative tasks, and will maintain competencies through participation in educational and orientation programs. - Good communication skills are required as well as the ability to work as a team to ensure quality patient care.


Participates in the Hospital's Service Excellence Program designed to improve patient care, employee and physician satisfaction. - Participation includes knowledge of HCAHPS (Hospital Consumer Assessment of Healthcare Systems and Providers, which measures patient's perceptions of care received and Core Measure Set, which measures performance of patients', care based on medical research.



General clerical duties, answering phones, scheduling of - new patient visits, preparation of daily schedule for all staff members, prepares daily deposit, ordering of departmental supplies, general cleanliness of lobby area, patient registration to include copies of cards, verification of patient signature on all required forms, pre-certification, insurance verification and authorization numbers are obtained, verified and documented. - Creates a medical record on all patients, ensures that all needed forms are in medical records, files all paperwork in the medical record, purges medical records and coordinates off sight storage of all medical records and x-rays. Maintains all x-rays and medical records. - Performs charge entry & Dashboard work as assigned by the manager. - Follows up on outstanding patient accounts receivable as assigned. - Assists in transportation of patients. - The department director may assign other duties on an as needed basis. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -


Involves general guidance and direction by Manager. - The PSR is expected to perform most job duties independently and in accordance with established departmental and hospital policies and procedures.

Keeps practice manager informed of operations.

Keywords: Southwestern Physician Practice Services, Lawton , PSR Full Time Days, Other , Lawton, Oklahoma

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