Team Lead
Company: Qdoba Mexican Eats
Location: Lawton
Posted on: March 19, 2023
Job Description:
Team Lead Job DescriptionWorking at QDOBA is about more than
just amazing food. At QDOBA, we take pride in serving our community
based on a winning recipe of Hospitality, Positivity, and
Performance. As a team, we create experiences by bringing a
contagious energy level and enthusiasm for preparing delicious
food. We count on our restaurant leaders to model the QDOBA Recipe
of Hospitality, Positivity, and PerformancePOSITON SUMMARY: As a
Team Lead, you would be responsible for managing restaurant
operations in partnership with or in the absence of the Restaurant
Manager. Team leads help maintain an excellent working environment
through leadership, direction, training, and development. The focus
is always on developing people and maintaining a guest-centric
culture that consistently delivers excellent guest service and food
quality while ensuring compliance with policies, procedures, and
regulatory requirements:Job Functions include:
- Fostering a positive restaurant culture by having fun and
maintaining a positive attitude
- Training, developing, and coaching team members; ensuring
systems for training employees are fully implemented and
followed
- Identifying and developing internal candidates for Team Leader
positions
- Treating guests and employees with respect and dignity
- Complying with all state and federal labor laws and
regulations
- Managing daily activities to achieve excellence in restaurant
operational performance
- Holding restaurant team accountable for consistently delivering
excellent guest service and food quality in adherence to brand
systems, procedures, and food safety requirements to provide a
consistently positive guest experience
- Reviewing practices as needed to continuously improve the guest
experience
- Interacting with guests and the community; responding to guest
questions, concerns and complaints in a timely and professional
manner to ensure positive resolution and guest recovery
- Maintaining brand image by ensuring restaurant cleanliness,
maintenance, and excellent service
- Partnering with the restaurant manager in using management
information tools to analyze restaurant operational and financial
performance
- Identifying trends and suggesting action plans for
improvement
- Monitoring costs and adherence to budget and restaurant
goals
- Acts as an Ambassador of QDOBAAt Qdoba, we bring flavor to
peoples' lives. This means we highly value the diversity and flavor
our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA
will make reasonable accommodations to allow a qualified individual
with a disability to enjoy equal employment opportunities and to
perform the essential functions of the job. This position
description should be applied accordingly.
Keywords: Qdoba Mexican Eats, Lawton , Team Lead, Other , Lawton, Oklahoma
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